USERNAME:

ToddMitchell

Location: Buford, GA

Region: Atlanta

Field: Other

Professional Overview:

TODD MITCHELL 2256 Wind Lass Drive • Buford, GA 30518 tmitchell_atl@hotmail.com • (770) 831-1467 QUALIFICATIONS PROFILE Highly talented and results-driven professional, with extensive experience in marketing, sales development, operations management, team leadership, training, account management and customer service, poised to excel in a challenging sales position. • Sales Development: Offer exceptional judgment, negotiation skills, and command of the latest sales-enhancing methodologies. Talented in customizing and delivering sales presentations and product information to effectively communicate with clients at all levels. • Communication: Skilled at conducting interviews and building relationships with clients and industry professionals to identify requirements and assist in shaping customized solutions. Persuasive communicator, with unwavering commitment to client satisfaction. Able to research, make initial contact via telephone or in person, and maintain a client relationship. Preparing and conducting presentations. • Goal Attainment: Approach all projects with a “can do” attitude and consistently deliver on commitments. Collaborate effectively to ensure team success. Always go the extra mile to attain competitive company performance targets and boost bottom-line performance. • Strengths/Accomplishments: Provide customer service, team, and goal orientation enhanced by a sense of urgency. Utilize excellent organizational and follow-through skills with an emphasis on details. Productive contributor to team projects and self-managed tasks. Excellent leadership and training ability to foster team cohesiveness and success. PROFESSIONAL EXPERIENCE TANKNOLOGY Buford, GA 2007-CURRENT Operations Manager Responsible for day to day management of technicians and resolving customer and client issues and concerns. Responsible for scheduling field services personnel for work at customer sites while working with Account Management team to insure excellent customer service. Manage and solve customer service and scheduling problems. Responsible for implementing state and federal regulations and ensure work complies with these standards. Understand field service procedures and equipment. Responsible for clear communication between customer, account manager technician and regulator. Ensure timely compliance management for major clients. Handle customer calls/emergencies while providing support to account management team/technicians. WORLD LEADERSHIP GROUP / GLOBAL EQUITY LENDING, INC. Johns Creek, GA 2005 – 2007 Field Response Coordinator / Operations Specialist/Licensing Held responsible for timely and accurate processing of state licensing paperwork for loan originators/coordinators nationwide, in addition to providing comprehensive field support and followed up on incomplete agent licensing information.. Audited agent information to ensure correct information and quality assurance and submitted agent licensing information to various state offices. Worked with Directors at various trade shows selling and demonstrating company services and products. (WLG/Global Equity Lending is an independent marketing and financial services company. In 2007, a corporate acquisition resulted in company –wide layoffs.) Key Achievement: Company chosen Tour Guide to provide office and off-site tours to promote company and opportunities to new clients and agents. ORIX FINANCIAL SERVICES, INC. – Kennesaw, GA 2002 – 2005 Operations Specialist Handled input of insurance data for all InfoLease customers, with additional responsibility for communicating with customers regarding insurance issues, and providing administrative assistance to documentation and title departments. Received and processed title requests, located titles and lien holder documentation. Key Achievement:  Successfully led company-wide Promina Corporate Challenge event. ATLANTA HAWKS MARKETING – Atlanta, GA 2001 – 2002 Special Events Representative Fulfilled multiple, simultaneous marketing duties for professional sports organization, including set-up and implementation of promotional activities at various special events and meetings, and development / distribution of marketing materials. (Contract Employment) AMERICAN DIABETES ASSOCIATION – Atlanta, GA 2000 – 2001 District Manager Directed activities of over 100 employees and volunteers at multiple fundraising events, with additional responsibility for developing marketing and advertising and strategies to maximize public awareness/participation and secure event sponsorship. Created and managed annual department budget, while obtaining donations, reducing costs and securing corporate sponsorship and support. Directed, planned and coordinated multiple events with input throughout entire lifecycle. Responsible for researching, cold calling, setting up initial meetings, and maintaining relationships with sponsorship opportunities and fund-raisers. Key Achievements:  Successfully planned and coordinated multiple events, including Kiss-A-Pig / Ride To Live fund-raising event and golf tournaments.  Increased income of Kiss-A-Pig/Ride To Live fundraising events from $135K to $200K.  Obtained $20K in television, radio and print sponsorship advertising for various events. AMERICAN LUNG ASSOCIATION – Chicago, IL / Atlanta, GA 1997 – 2000 Development Assistant/Special Events Manager Held responsibility for securing donation and corporate sponsorship to support various fund-raising events, including development and implementation of marketing strategies, and assisting national and regional offices with direct mail and marketing campaigns. Built and maintained strong relations with media outlets, participated in event planning and implementation, and processed, tracked and managed all donation information for development department. Assisted in researching, cold calling, setting up initial meetings, and maintaining relationships with sponsorship opportunities and fund-raisers. Key Achievements:  Played key role in planning of World’s Tallest Stair Climb event at John Hancock Center, which exceeded original budget goal by 50%.  Managed volunteers and various aspects of Chicago Distance Classic, ranked nationally as association's largest running event with over 5,000 participants. EDUCATION WESTERN ILLINOIS UNIVERSITY, Macomb, IL Bachelor of Arts in Communications Professional Affiliations Fan Fest Chairperson/Volunteer - Chick-Fil-A Peach Bowl, 2000 – Present